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FAQs

  • Who is eligible for Social Housing?
    Social housing is intended for individuals and families who are in need of affordable housing due to financial hardship or specific vulnerabilities. You may be eligible if you:
    • Are homeless or at risk of homelessness.
    • Live in overcrowded or unsafe housing.
    • Have a disability, long-term illness, or mental health condition.
    • Are a survivor of domestic abuse.
    • Receive low income or government benefits.
    Eligibility is assessed by local councils and housing providers.
  • How do I apply for Social Housing?
    To apply for social housing, you should:
    • Contact your local council’s housing department.
    • Check the eligibility criteria and register for the housing waiting list.
    • Provide necessary documents such as proof of income, ID, and tenancy history.
    • Wait for an assessment and possible placement on the housing list.
    Some areas have long waiting lists, so alternative solutions such as supported housing or private rented schemes may be considered.
  • What is Supported Housing and who qualifies?
    Supported Housing provides accommodation with additional support services for individuals who need help with daily living. It is designed for:
    • People with mental health conditions or disabilities.
    • Survivors of domestic abuse.
    • Young adults leaving care.
    • Individuals recovering from homelessness or substance abuse.
    Support services may include counselling, financial guidance, and skills training to help residents gain independence.
  • How much rent will I pay for Social or Supported Housing?
    Rent costs in social and supported housing are typically lower than private rental prices. The amount you pay depends on:
    • Your income and benefits.
    • The size and location of the property.
    • Whether your accommodation includes support services.
    Some tenants may qualify for housing benefits or Universal Credit to help with rent payments.
  • What are my rights as a Social Housing tenant?
    As a social housing tenant, you have the right to:
    • Live in a safe and well-maintained home.
    • Receive proper notice before eviction.
    • Request repairs and maintenance.
    • Be treated fairly and without discrimination.
    If you experience any issues, you can contact your housing provider or seek legal support.
  • Who can I contact for more information about Social or Supported Housing?
    If you need assistance, you can contact Stoneygate Social Housing CIC: Our team is happy to assist you with applications, tenancy support, and finding the right housing option.