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Privacy Policy

Privacy Policy

At Stoneygate Social Housing CIC, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and store your data. This Privacy Policy outlines our practices in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, phone number, email address, date of birth.
  • Housing & Support Information: Housing applications, tenancy agreements, and support service details.
  • Financial Information: Rent payment details where applicable.
  • Technical Data: IP addresses, browser type, and website interaction details.

2. How We Use Your Information

Your data may be used for:

  • Processing housing applications and managing tenancies.
  • Providing support services for tenants and applicants.
  • Complying with legal and regulatory requirements.
  • Improving our website, services, and communication.

3. Sharing Your Data

We do not sell or trade your personal information. However, we may share data with:

  • Local authorities to process housing applications.
  • Service providers (e.g., maintenance contractors) working on our behalf.
  • Legal and regulatory bodies where required by law.

4. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any incorrect or incomplete data.
  • Request deletion of your data where applicable.
  • Withdraw consent where processing is based on consent.

5. Cookies Policy

Our website uses cookies to enhance user experience. These include:

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us improve performance.
  • Marketing Cookies: Provide relevant advertisements.

You can manage cookie settings in your browser.

6. Terms and Conditions

By using our website and services, you agree to:

  • Use the website lawfully and responsibly.
  • Not attempt to exploit, copy, or distribute content without permission.
  • Follow the tenancy and housing agreement terms where applicable.

7. Contact Us

If you have any questions about our Privacy Policy, or need to report a concern, contact us: